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Call Centre Association
Call Centre Association
http://www.cca.org.uk/ UK trade association representing the call and contact centres. Customer Contact Association (CCA) - the leading independent authority on customer contact strategies and operations.Tackling the "automation v personalisation" paradox Contact centres need to devise new strategies to tackle the 21st Century paradox of simultaneous demands for greater automation and also for more personalisation in customer service, experts told delegats at CCA Convention 2010. Did you make Customer Contact Association call centre contact centre customer service CCA customer contact call centre awards customer contact awards Call Centers
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2. Datapoint
Philippine based telemarketing specialists offering inbound and outbound services, offshore outsourcing, call center management and customer support.
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UK based outsourced call centre services provider offering inbound and outbound solutions.
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