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Top > Call Centers > Consulting
Consulting
(CA) - Customer service consultant specializing in client satisfaction, retention and loyalty.
Date Added: Dec 5, 2010 Hits: Rating: 0.00 Votes: 0
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Customer service consultant specializing in client satisfaction, retention and loyalty.
My widely proven one-day Customer Experience Workshop: Fast, Effective and Affordable. My best-value offering in 20+ years in this business. Quick-Results method for improving customer service Brings Customer Focus to each customer touchpoint Improves the customer experience to help bolster
My widely proven one-day Customer Experience Workshop: Fast, Effective and Affordable. My best-value offering in 20+ years in this business. Quick-Results method for improving customer service Brings Customer Focus to each customer touchpoint Improves the customer experience to help bolster
Date Added: Dec 5, 2010 Hits: Rating: 0.00 Votes: 0
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(US) - Specializes in skills training for call center agents and managers through various online courses and e-books.
Date Added: Dec 5, 2010 Hits: Rating: 0.00 Votes: 0
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Date Added: Dec 5, 2010 Hits: Rating: 0.00 Votes: 0
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(US) - Provides consulting to companies on matters such as call center outsourcing and off-shoring.
Date Added: Dec 5, 2010 Hits: Rating: 0.00 Votes: 0
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ITESA - BPO/Call Center Consultants/ Outsourcing/Alliances/BOT/India /Philippines/Canada/Mexico/Offshore/Near Shore in outsourcing, alliances, joint ventures, offshore, near shore, to optimize profit for call center and business process operations (BPO)
contact center consultants, call center consultants, optimization, training, self-service, expansion, outsourcing, IVR, voice, inbound, outbound, customer, experience, management IT Enabled Services Alliance (iTesa) is an independent contact center consulting advisory that provides expertise and
contact center consultants, call center consultants, optimization, training, self-service, expansion, outsourcing, IVR, voice, inbound, outbound, customer, experience, management IT Enabled Services Alliance (iTesa) is an independent contact center consulting advisory that provides expertise and
Date Added: Dec 5, 2010 Hits: Rating: 0.00 Votes: 0
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(US) - Consultants in call center and teleservices design and operations.
Date Added: Dec 5, 2010 Hits: Rating: 0.00 Votes: 0
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R.H. Oetting & Associates (Oetting & Company)the leading Customer Contact Center consultants and Call Center consultants providing expert support on CRM program design,technologies, operations, training,compensation planning and outsource management.
As the leading Customer Contact Center consulting organization in the US, our business is to help clients around the world achieve their customer acquisition, development, profit and retention goals. We are expert in all facets that make up successful telephone and Internet based Customer Contact
As the leading Customer Contact Center consulting organization in the US, our business is to help clients around the world achieve their customer acquisition, development, profit and retention goals. We are expert in all facets that make up successful telephone and Internet based Customer Contact
Date Added: Dec 5, 2010 Hits: Rating: 0.00 Votes: 0
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(US) - An international training and consulting firm, providing educational seminars and materials for managers of incoming call centers.
Date Added: Dec 5, 2010 Hits: Rating: 0.00 Votes: 0
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Empowering companies to provide the best customer experience through call center consulting, training, events and call center resources.
Find all the answers to your call center questions. Review all our questions or submit your own. Upcoming Training Courses Should call centers use social media to interact with customers? Social media is now being generally recognized as an important channel not just for recruiting new customers,
Find all the answers to your call center questions. Review all our questions or submit your own. Upcoming Training Courses Should call centers use social media to interact with customers? Social media is now being generally recognized as an important channel not just for recruiting new customers,
Date Added: Dec 5, 2010 Hits: Rating: 0.00 Votes: 0
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(US) - Provides performance improvement, turnover reduction, training, technology selection, and management recruitment.
Date Added: Dec 5, 2010 Hits: Rating: 0.00 Votes: 0
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provides consulting, management recruiting and training services to enhance the people, processes and technology of contact centers...enhancements that produce exponential results!! Our results-oriented services help you achieve high productivity balanced against high quality. invite you to
provides consulting, management recruiting and training services to enhance the people, processes and technology of contact centers...enhancements that produce exponential results!! Our results-oriented services help you achieve high productivity balanced against high quality. invite you to
Date Added: Dec 5, 2010 Hits: Rating: 0.00 Votes: 0
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(US) - Quality monitoring services with live "panel" members. Provides feedback on the effectiveness of contact center representatives, voice response system, or speech recognition application.
Date Added: Dec 5, 2010 Hits: Rating: 0.00 Votes: 0
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Vocalabs: Tools for Improving Customer Service
Immediate live agent customer satisfaction surveys and powerful real-time reporting tools.
Rapid evaluation of speech recognition and interactive voice response (IVR) systems.
Independent research on phone-based customer service for a range of
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Date Added: Dec 5, 2010 Hits: Rating: 0.00 Votes: 0
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(US) - Full service training and business consulting company, serving the call center industry and telemarketing businesses.
Date Added: Dec 5, 2010 Hits: Rating: 0.00 Votes: 0
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Customized customer service training for call centers and inside sales teams is the focus of the skilled training consultants at TeleSolutions Consulting.
Training for Customer Service and Call Centers may be a small company looking for guidance and help to improve your . Or you may be a larger company looking for experienced strategy consultants to take your customer service and inside sales teams to the next level. Either way, TeleSolutions
Training for Customer Service and Call Centers may be a small company looking for guidance and help to improve your . Or you may be a larger company looking for experienced strategy consultants to take your customer service and inside sales teams to the next level. Either way, TeleSolutions
Date Added: Dec 5, 2010 Hits: Rating: 0.00 Votes: 0
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(US) - A management and technology consulting firm specializing in call center and customer relationship management.
Date Added: Dec 5, 2010 Hits: Rating: 0.00 Votes: 0
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Applied strategies, practices, and methods for maximizing the value of your customer contact center to your company.
Your customer contact center creates enterprise value through How well you exploit these drivers determines your value Let us show you how we can help you dramatically improve the strategic effectiveness and operating efficiency of your customer Intervox Group is a next-generation management
Your customer contact center creates enterprise value through How well you exploit these drivers determines your value Let us show you how we can help you dramatically improve the strategic effectiveness and operating efficiency of your customer Intervox Group is a next-generation management
Date Added: Dec 5, 2010 Hits: Rating: 0.00 Votes: 0
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(US) - Providing knowledge, experience, and counsel in support of call center services.
Date Added: Dec 5, 2010 Hits: Rating: 0.00 Votes: 0
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Learn how you can offer faster, simpler, more customer-friendly self-service with Speech Recognition on the Avaya MPS 500.
M&C gets high marks from customers in their 2010 Customer Survey
Copyright © 2001-2010 M&C Associates, LLC. All Rights Reserved.
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Date Added: Dec 5, 2010 Hits: Rating: 0.00 Votes: 0
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